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Live chatSupport for your Dyson V7 Advanced™ vacuum
Here you can find helpful tips and advice, how-to videos, your user manual and more.
Here you can find helpful tips and advice, how-to videos, your user manual and more.
User manual
Download the user manual for your Dyson V7 Advanced™ vacuum cleaner.
24.4MB
Getting started
If you haven't already, watch our quick-start video and register your machine in our getting started section.
Register your machine
Register for instant access to how-to guides, user manuals, and more. You can also receive tailored support, straight to your inbox.
Watch the quick-start video
Our video shows you how to assemble and set up your vacuum, so it's ready to use.1
Need any help?
If you need advice about your machine, you can chat to a Dyson Expert online, by phone or in-store.
Using your machine
Getting to know your power modes
Powerful suction mode
The optimum balance of power and run time. For everyday cleaning.
Max mode
For the toughest tasks. Designed for quick, intensive cleaning of ground-in dirt.
Understanding battery life
The LED on your machine indicates the battery level when in use, and the status of your battery while charging.
Motorbar™ cleaner head
De-tangling vanes automatically clear wrapped hair from the brush bar as your clean. The integrated motor drives stiff nylon bristles into carpets to capture ground-in dirt.
Powerful 3-in-1 cleaning
In just one click, your vacuum transforms to a handheld cleaner. With a choice of accessories to clean hard-to-reach areas all around your home and car.
Dyson-engineered accessories
Our accessories add even greater versatility. Each can be attached to the wand for cleaning up high, or directly to your machine for handheld cleaning.
*Your machine may not come with both the below attachments
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Crevice tool
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
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Combination tool
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Charging the battery
You can charge the battery from a household power socket. Or by installing a Dyson wall dock, available to buy separately. Watch how.
Battery tips
Charge between cleans
It can take up to 5 hours to fully charge your battery. When the green tick is displayed, charging is complete.
Leave it charging
Your battery is designed to be left plugged in, so it's always ready to use.
Maintaining your machine
Why it's important to clean your filter regularly
The filter captures microscopic dust, which can accumulate and affect performance. Help maintain suction by washing the filter at least once a month, or more frequently if used heavily.
How to clean your filters
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1. Remove your Dyson filters
Lift the filter out of the cyclone assembly (filter A). Twist and remove the filter at the back of your machine (filter B).
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2. Remove excess dust
Tap your filters lightly to remove any loose dust and debris.
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3. Wash filter A
Hold under running water and squeeze gently until the water runs clear. Squeeze and twist filter to remove excess water.
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4. Wash filter B
Wash the inside under cold, running water. Repeat until the water runs clear. Firmly shake the filter until no water comes out.
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5. Leave to dry for 24+ hours
Dry your filters in a well-ventilated, warm place for at least 24 hours. Place filter B with the open end facing up. Your filters must be completely dry before you put them back into the machine, or it could damage the motor.
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6. Refit the filters
Screw filter B onto the back of your machine, rotating clockwise. Push filter A back into the cyclone assembly.
Emptying and cleaning the clear bin
Overfilling the bin can reduce suction and affect performance. To maintain suction, empty as soon as debris reaches the MAX marker. Cleaning the bin removes dust build-up and helps optimise performance.
Removing blockages
Your machine will pulse and then stop if there's a blockage. Our video shows you how to check and remove debris1.
FAQs
A full charge takes up to 5 hours.
Yes, the battery is designed to be left on charge, to ensure your vacuum is ready for the next use.
We recommend charging your machine after every clean to maximise run time.
Your machine will pulse to alert you if there’s a blockage.
This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.
We’ve re-engineered the Dyson Motobar™ cleaner head to include de-tangling technology. While it still powerfully sucks up dust and hair from all floors, we’ve added a de-tangling comb that automatically clears hair from the brush bar.
The de-tangling comb on the brush bar has 56 polycarbonate vanes to prevent tangling around the bristles. The comb is always in contact with the brush bar as it spins to prevent wrapping, so hair is sucked straight into the bin.
Your machine connects to the MyDyson™app.
Discover more on social media
Share your Dyson experience with #DysonHome and #DysonCordless, and discover our global community. Explore how-to videos, expert tips and advice, and learn about the latest pioneering Dyson technology.
Expert advice at the Dyson Demo and online
Expert advice at the Dyson Demo and online
Our Dyson Experts are on hand at the Dyson Demo store and online to help you get the most from your Dyson V7 Advanced™ vacuum.
The Dyson guarantee
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'How to' videos
To help you get the most from your machine. Quick and easy.
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Helpful tips
Tailored reminders that will keep your machine working at its best, for longer.
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Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
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Expert advice. 6 days a week.
Freephone and live chat. Available Monday to Friday from 8am to 6pm and Saturday from 8am to 5pm AEST.
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Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
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Hassle-free replacement
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
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